We hope you love your purchase. However, if you are not fully satisfied, please review our policy below.

Return Window

You have 14 days from the date of delivery to tell us you’d like to return your order, in accordance with the UK Consumer Contracts Regulations.

Once you’ve told us, you have a further 14 days to send your items back.

Return Conditions

To receive a full refund, items must:
Be unworn, unused, and unwashed (trying on at home is fine). Be returned in original packaging where possible with all tags attached.
Be in a resellable condition.
If items are returned worn, washed, damaged or without tags, we may reduce your refund to reflect the loss in value.

Non-Returnable Items:

Items where you’ve told us you’re returning them after the 14-day window.

Items sent back more than 14 days after you’ve told us you’re returning them.

Sale and discounted items can be returned in the same way as full-price items, and refunds are for the amount you paid.

Return Shipping:

Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

If you return your whole order, any standard delivery charge you paid will be refunded. Premium or express delivery costs are non-refundable.

We strongly recommend using a tracked service, as we are not responsible for lost returns.

Refunds

Once your return has been received and inspected:

· Approved refunds will be issued to your original payment method

· Please allow 5–10 working days for processing

Faulty or Incorrect Items

If you receive a faulty or incorrect item:

Contact us within 48 hours of delivery